Although auto body shops aren’t anything new, there are many people who misunderstand what they are and why they matter. That might be a positive thing if it means they never have a need to use one, but it also means many people have misconceptions about auto body shops that may lead to miscommunications or frustration in the event that their vehicle needs work. This article corrects a few common misconceptions about auto body shops to help inform customers who may not understand what an auto body shop is or does.

1. “Auto body shops repair engines, brakes, and exhaust systems.” Plenty of people don’t understand that an auto body shop is not a regular auto shop. An auto repair shop is where you should go for repairs and maintenance for mechanical issues. An auto body shop is where you go to repair damage to your car’s body—its doors, panels, windshield, etc.
2. “You have to use the auto body shop your insurance company recommends.” In many cases, the auto body shop you use is entirely up to you. Many insurance companies may have a preferred shop they recommend, but that is often all it is: a recommendation.
3. “Auto body shops only offer collision repairs.” Auto body shops offer collision repairs and restoration all the time, but those aren’t the only services they provide. They may provide other auto body services like paint touch-ups, dent removal, and even bumper repairs.

Misconceptions about auto body shops can keep people from getting the services they need or realizing the choices they have, so it never hurts to ask for clarification from your local auto body shop if you think you may need their services.